1.What are orders shipped through?

 All orders will be shipped through USPS

2.Where can you deliver my order?

We can deliver to the continental U.S. and International destinations.

3.Can the delivery country be different from the purchase country?

Yes we ship internationally!

4.How long will my order take to arrive?

 We pride ourselves on fast shipping. All orders will ship in 1-3 business days.

*** If it is a Custom/Pre-order, shipping will take up to 1-3 weeks (Estimated 7- 21 business days) to ship excluding weekends & holidays. 

***Once the product is shipped you will receive a USPS tracking number.

5.How much do I pay for delivery service?

Flat Rate- Standard Delivery- $6.00 USD for the first item $2.50 per extra item.

*Depending on the weight of the item, shipping rate prices is subject to change*

6.Can I track my order?

Yes. Once your order is shipped you will receive tracking information via email.

Please note that all Pre orders on Shoes are custom made. Pre orders on clothing and accessory items can arrive sooner in most cases.

Your order may be delayed 1 to 2 business days if your shipping address is different from your billing address or if you provide the incorrect billing address. You will be contacted if additional information is required for further verification. We reserve the right to cancel any order due to potential fraud.

Poetic High Fashion is not responsible for lost packages due to incorrect shipping information.